|
| Do you or your staff offer assistance
to any customer who may require it?
|
Yes |
|
| Is there a drop-off point close to the
main entrance?
|
Yes |
|
| [Main Entrance] Is the access level or
is there a ramp at the entrance?
|
Level |
|
| [Main Entrance] Do you have double or
single entry doors?
|
Double |
|
| [Main Entrance] If children are
welcome, can a parent with a pushchair or pram enter your building unaided?
|
Yes |
|
| Once inside your building can a
wheelchair user get to use all customer areas or make use of your service
unaided?
|
Yes |
| Are customers with mobility impairments
able to enter and use your service or purchase goods without assistance?
|
Yes |
|
| Once inside can a wheelchair user get
to payment counters (for example low counters) or can you provide an
alternative such as portable chip and pin machine, lap trays or clipboard?
|
Yes |
|
| Do you have an area where people can
sit down and rest should they need to?
|
Yes |
|
| Do you offer customer toilets?
|
Yes |
| Have they been adapted to allow a
wheelchair user to use them?
|
Yes |
| Are the toilets on level access?
|
Yes |
| Is there an assistance alarm present?
|
Yes |
|